In October, we received the following photo and a plea for help.
Sometimes bad things happen to good kayaks, and clearly something awful happened to this Santee 135. The owner hypothesized that a tree branch may have hit the kayak, but (in truth) no one really knows how the damage occurred.
The bigger question for the customer was, “Can you fix it?”
We could, and we did. Check out this video of Jon working repair magic on the boat.
This wasn’t a warranty situation, so the customer had to pay freight to and from Hurricane, but we were able to repair the kayak and the customer was thrilled.
“Thanks so, so much for all your help and the repair!! You have a wonderful company with excellent employees–and great products! We can’t wait until kayaking season returns next spring.” Valerie Overholt